Terms of service
Last updated 9 October 2026
These terms apply when you use the website https://awdly.online and the software, websites, hosting, managed services and digital products provided by AI Web Development ("Awdly", "we", "us"). By creating an account, starting a trial or paying for a plan or product you agree to them.
This version applies to clients worldwide. Our services are meant for businesses and professionals.
Who we are
- Business name: AI Web Development (brand name Awdly)
- Email: info@awdly.online
- Website: https://awdly.online
What we provide
- Hosted software for clinics, schools, IT help desks, travel agencies and real estate businesses.
- Business websites with hosting.
- Managed services: SEO, social media, Google Business Profile management and website maintenance.
- AI chatbots and WhatsApp automation.
- Digital products such as templates, scripts and toolkits, sold once and downloaded.
What each plan includes and its price are shown on the pricing page and on your invoice.
Accounts
You are responsible for keeping your login details safe and for activity under your account. Give us accurate business and contact details, including your country. We use the country on your account to decide your currency and taxes.
Free trials
New plans start with a free trial (usually 7 days). No payment details are needed to start. Each plan can be trialled once per client.
Prices, billing and taxes
- Prices are in US dollars (USD). Plans are billed in advance for each monthly or yearly period.
- Prices don't include any VAT, GST, sales tax or similar tax of your country. Where such a tax applies, for example under a reverse-charge rule, you are responsible for reporting and paying it.
- If the law of your country requires you to withhold tax from a payment to us, tell us before you pay so we can agree how to handle it.
- Payments are made by international debit or credit card and processed securely by Razorpay. We do not see or store your card details. If your card is in another currency, your bank converts the amount, and any conversion or foreign transaction fee your bank charges is yours to pay.
- An invoice is raised a few days before your trial or period ends and can be paid online from your account.
- If an invoice is not paid by the end of the period, the service continues for a 3-day grace period and is then suspended. Paying the invoice restores the service straight away.
- Data of suspended services is kept for 60 days, after which we may delete it.
- We may change plan prices. Changes apply from your next billing period and we tell you in advance.
Cancellation
You can cancel any plan from your account or by writing to us. The service keeps running until the end of the period you have paid for and is not renewed. See our refund and cancellation policy.
Delivery
All our services and products are delivered online. See our shipping and delivery policy.
Digital products
Templates, scripts and other downloads are licensed for use in your own business and for your clients' projects. You may not resell or redistribute the files themselves.
Your content
Content and data you add to our software or websites stays yours. You confirm you have the right to use it, and you allow us to host and process it only to provide the service.
Acceptable use
Don't use our services for anything unlawful, to send spam, or to store content you don't have rights to. We may suspend services that break these terms or put other customers or our infrastructure at risk.
Where we can provide services
We may decline or stop a service where the law, sanctions or our payment provider don't allow us to serve a country or person. You are responsible for making sure that using our services is lawful where you are.
Liability
We work hard to keep services available but don't guarantee uninterrupted operation. We are not liable for indirect losses such as lost profits. Our total liability is limited to the amount you paid us in the three months before a claim.
Changes to these terms
We may update these terms. The date at the top shows the latest version, and we tell account holders about important changes.
Governing law
These terms are governed by the laws of the place where our business is registered, and its courts have exclusive jurisdiction over any dispute. Nothing in these terms takes away rights you have under laws of your country that cannot be excluded by agreement.
Contact
Questions about these terms: info@awdly.online.