Privacy policy

This policy explains what personal data AI Web Development ("Awdly", "we") collects through https://awdly.online and our services, and how we use and protect it. This version applies worldwide. It is written to meet common international standards, including the EU and UK GDPR and US state privacy laws such as California's.

Who is responsible

AI Web Development is the controller of the personal data described here. For data you store in our software about your own customers, you are the controller and we process it for you.

What we collect

• Details you give us: name, business name, email, phone, country and messages you send through our forms.
• Account and billing records: plans, invoices and payment references. Card details are handled by Razorpay; we never see or store them.
• Technical data such as IP address and browser, used for security and to keep you logged in. We use the IP address to estimate your country so we can pre-fill forms and show the right currency. Billing is always based on the country you choose.

Cookies

We use essential cookies to keep you signed in, and Google Analytics cookies to count visits and see which pages are useful, so we can improve the site. We do not use advertising cookies. In the EU, the UK and Switzerland, analytics cookies are off by default; without them Google receives only anonymous, cookieless signals.

How we use it

We use personal data only where we have a lawful reason:

• to provide and bill for the services you sign up for (performing our contract with you);
• to keep accounting and tax records (legal obligation);
• to reply to enquiries, send service and payment reminders, keep our services secure and improve them (legitimate interests);
• for anything else, only with your consent, which you can withdraw at any time.

We do not sell your personal data, and we do not share it for cross-context behavioural advertising. We don't make decisions about you based solely on automated processing.

Your customers' data

Data you store in our software (for example patient, student or buyer records) belongs to you. We process it only to run the service for you and never sell or share it for any other purpose. If you need a data processing agreement for this, email us.

Sharing

We share data only with providers we need to run the service, such as our hosting provider, Razorpay for payments and Google Analytics for visit statistics, or when the law requires it.

International transfers

Your data may be processed outside your country, where we and our providers operate. Where the law of your country requires it, we use appropriate safeguards for these transfers, such as standard contractual clauses.

Security and retention

Passwords are stored hashed, connections are encrypted with HTTPS and access to data is limited to our team. We keep account and billing records for as long as tax law requires, and other data until you ask us to delete it or it is no longer needed.

Your rights

Depending on where you live, you can ask us to:

• tell you what personal data we hold about you and give you a copy;
• correct data that is wrong or incomplete;
• delete your data, unless we must keep it by law (for example invoices);
• give you your data in a portable format;
• restrict or stop using your data, or object to how we use it.

Email info@awdly.online to use any of these rights. We may need to confirm your identity first, and we reply within 30 days. We won't treat you differently for using your rights. You can also complain to the data protection authority in your country.

Children

Our services are for businesses and are not directed at children under 16.

Changes to this policy

We may update this policy. The date at the top shows the latest version, and we tell account holders about important changes.

Privacy contact

For any privacy question or complaint, write to us. We reply within 7 working days.

• Business name: AI Web Development (brand name Awdly)
• Email: info@awdly.online
• Website: https://awdly.online