Shipping & delivery policy

AI Web Development sells software, online services and digital products only. Nothing is shipped physically, and there are no shipping charges, customs duties or import fees.

We deliver to clients in any country we can serve. Working days below are counted in our time zone (UTC+5:30).

How each item is delivered

• Software plans (Clinic Suite, School Suite, Help Desk, Trip Desk, Property Desk): access starts as soon as you sign up, from your account. Setup help is given within 2 working days.
• Websites: work starts within 2 working days of sign-up or payment. A standard business website is usually delivered within 7–21 working days, depending on the plan and how quickly we receive your content. We confirm the agreed timeline with you in writing.
• Managed services (SEO, social media, Google Business Profile, maintenance): work starts within 2 working days of payment, with monthly reports.
• AI chatbot and WhatsApp automation: set up within 3–7 working days of payment, depending on the plan.
• Digital products: available to download immediately after payment from the Downloads page of your account.

Delivery problems

If you have paid and can't access your service or download, email info@awdly.online with your invoice or order number. We fix it within 1 working day.

Contact

• Business name: AI Web Development (brand name Awdly)
• Email: info@awdly.online
• Website: https://awdly.online